Child and dog friendly . Rooms were soacious - unfortunately the TV did not work but not too important. All staff were friendly but special mention to Charlotte in the restaurant who was friendly and patient with our 2 young grandchildren. We had two dogs with us and they were made welcome. There were spaces to walk them and they were able to join us in all areas apart from the restaurant. We were a group of 6 adults - 2 infants and 2 dogs celebrating my special birthday and it was a perfect venue. We had half board and the breakfast and 3 course included meal were delicious. My room was decorated with banner and balloons and a birthday brownie at our meal. We used the pool etc which was warm and clean - very friendly staff. We would definitely recommend this hotel and hope to go again .
Julie
грудень 2024 р.
Breakfast was excellent although we had to upgrade to have it! The double rooms were each £120 + £11.95 breakfast. Staff were lovely and very efficient- booked our taxis. Spa staff were helpful. but our locker didn’t work and they weren’t surprised! I had to ask for help three times!
Natalie
жовтень 2024 р.
They have spa and pool facilities and allow dogs which were the main reason we chose this place. I enjoyed a facial, body scrub, massage and manicure. The house-keeping staff are excellent. Especially Zoe who helped me deal with a situation with grace. The food was excellent, in the restaurant bar and room service. The service overall was excellent. Nice places to chill out both inside and out. Very clean. Thoroughly enjoyed ourselves.
Ali
серпень 2024 р.
The property was gorgeous! We had a family room (room 18) one “double” and a single! The “double” was huge!! Didn’t even notice someone else sharing the bed! The room alone had so much space. No complaints on the cleaning, bed sheets smelt so fresh. Plenty of towels. Iron/hair dryer/fan and a heater all supplied. We didn’t want for anything. The swimming pool was brilliant! Children loved it. They had a go in the hot tub and the 16:00-19:00 hours for kids was perfect. They had plenty of time to enjoy it. Had a quick go in the morning too before check out.
Clare
вересень 2024 р.
The hotel was ideally placed for us attending a wedding over at Bordesley Park. There was plenty. of space and the beds were comfy. I was also really impressed with the service from reception when we asked for some extra tea & milk and some water when we returned from the wedding.
Sarah
вересень 2024 р.
The food was very nice, but I was missing sandwiches for breakfast, no cheese, no ham, no vegetables, fruit only from the tin The swimming pool was a hood size, water was warm, Staff are very helpful and friendly. They helped to handle screaming kids and keep them busy. Good size of the room and beds
Marta
липень 2024 р.
The hotel is in a lovely location & has lovely grounds. The bar area & restaurant overlooks the golf course & are very pleasant. The cooked breakfast was good too. Iron & ironing board in all three bedrooms so no need to request one if needed.
Jayne
вересень 2024 р.
Pool, steam room and sauna were all great. Perfectly enjoyable. Pool was quite busy with kids but they do have adult only hours so that’s mostly our fault. A lifeguard would have been good as some kids were messing around and their parents weren’t anywhere to be seen.
Fraser
грудень 2024 р.
Lovely comfy bed, room was spacious and bathroom was a good size too. Iron, hairdryer, shampoo and shower gel all provided which was fab. Free parking too, swimming pool, steam room and sauna was great too! Just a shame the kids were very noisy.
Laurene
травень 2024 р.
We arrived in the early hours of the morning and needed to charge our vehicle , whilst we hadn’t brought the power cable the super helpful staff had a spare one and swiftly assisted us. In the morning we came down to breakfast late (c.10 minutes after it had finished) as we hadn’t checked the timings. Yet again the staff were really helpful and plated us up a hearty breakfast from the left over buffet stored in the kitchen
Julie
листопад 2024 р.